Agencies, operators, API partners and the press send requests to Ferry VN here. Call the hotline +84 924 299 898 (24/7), email hi@ferry.vn, message our Zalo OA or leave your details and a specialist will call you back.
- One-to-one consultation by video or phone
- A full-featured demo account
- Engineering support for API partners through go-live
How can I contact Ferry VN, and which channel is fastest?
The hotline +84 924 299 898 (24/7) is answered right away; email hi@ferry.vn suits requests that need a written record; the Zalo OA and the form let a specialist get back to you.
- Hotline: a booking waiting for action, an urgent technical problem
- Email: quotes, contracts, integration documents
- This is the only public email address of Ferry VN
- Zalo OA: quick messages with screenshots
- Repeated form submissions: try again after 10 minutes or call
Which purpose should I choose?
The form has five purposes; pick the right one so your request reaches the right person. Add a short note on your size and needs, for example an OTA listing Vietnam ferries, around 200 bookings a month.
- Becoming an agent / reseller: plan advice, demo account
- API integration: integration scope, go-live process
- Operator partnership: another distribution channel or FOM
- Press / investors: interviews, figures, investment talks
- Something else: every other question
How do I book a demo and try an account?
Choose "Becoming an agent / reseller" in the form or message our Zalo OA. A specialist gets back to you, then sets up a full-featured demo account.
- One-to-one consultation by video call or phone
- Demo: booking, seat selection, customers and credit
- One-to-one walkthrough on the B2B Dashboard before you pick a plan
- Pick a plan on the Pricing page, sign an electronic contract
- API partners: engineering support through go-live
Can Tho
HQNo. 5 Tran Van Hoai St., Ninh Kieu Ward, Can Tho City
Headquarters, operations and product
Ho Chi Minh City
5th floor, No. 27, Street 37, Van Phuc Urban Area, Hiep Binh Ward, Ho Chi Minh City
OTA, technology and enterprise partners
Da Nang
A4-23 Nguyen Sinh Sac St., Hoa Minh Ward, Da Nang
Agencies and tour operators in Central Vietnam
Hanoi
No. 5 Thai Phien St., Hai Ba Trung Ward, Hanoi
Partners and tour operators in the North
When is the Ferry VN hotline open?
The hotline +84 924 299 898 is answered 24/7, including evenings and holidays.
Which email address is Ferry VN's official one?
hi@ferry.vn is the only public email address of Ferry VN Joint Stock Company. Be wary of other addresses that claim to be Ferry VN.
How soon will I hear back after sending the form?
A specialist will call you back. We do not promise a fixed time; if it is urgent, call the hotline +84 924 299 898 (24/7).
Can I try the software before signing?
Yes. You get a full-featured demo account and a one-to-one walkthrough before you decide to sign.
Where do journalists and investors reach you?
Choose Press / investors in the form or email hi@ferry.vn. Figures, the logo and the approved boilerplate are on the Press page.
Where are Ferry VN's headquarters and offices?
The registered office is No. 5 Tran Van Hoai St., Ninh Kieu Ward, Can Tho City. Ferry VN also has offices in Ho Chi Minh City, Da Nang and Hanoi.
Who helps with API integration?
Choose API integration in the form. A Ferry VN engineer discusses the scope, sets up UAT access and supports you through go-live.
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